Justice Department Secures Agreement with CVS Pharmacy, Inc. to Make Online COVID-19 Vaccine Registration Accessible for People with Disabilities


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The US Justice Department today announced that it has secured a settlement agreement with CVS Pharmacy, Inc., that will help people with disabilities get information about COVID-19 vaccinations and book their vaccination appointments online. The agreement, which requires CVS to confirm its COVID-19 vaccine content to the Web Content Accessibility Guidelines Version 2.1, will help ensure that individuals with disabilities who use screen readers and those who have difficulty using a mouse can privately and independently book their potentially life-saving vaccination appointments online. Today’s resolution is the department’s fifth agreement on the critical issue of COVID-19 vaccination website accessibility, following a November 2021 settlement with Rite Aid Corporation; a December 2021 settlement with Hy-Vee, Inc.; a January 2022 settlement with The Kroger Co.; and a February 2022 settlement with Meijer, Inc. To find out more about this agreement or the ADA, visit ada.gov or call the Justice Department’s toll-free ADA information line at 1-800-514-0301 or 1-800-514-0383 (TDD).

Today’s resolution is the department’s fifth agreement on the critical issue of COVID-19 vaccination website accessibility, following a November 2021 settlement with Rite Aid Corporation; a December 2021 settlement with Hy-Vee, Inc.; a January 2022 settlement with The Kroger Co.; and a February 2022 settlement with Meijer, Inc. To find out more about this agreement or the ADA, visit ada.gov or call the Justice Department’s toll-free ADA information line at 1-800-514-0301 or 1-800-514-0383 (TDD).


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